Effective Date: 22/09/2025
Wrekin AV (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or interact with our services.
📥 What Data We Collect
We may collect and process the following types of personal data:
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Contact Information: Name, email address, phone number
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Usage Data: IP address, browser type, pages visited, time spent
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Technical Data: Device type, operating system, referring URLs
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Marketing Preferences: Opt-in choices for newsletters or promotions
🎯 How We Use Your Data
We use your data to:
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Provide and improve our AV services and website experience
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Respond to enquiries and provide customer support
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Send marketing communications (only if you’ve opted in)
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Analyse website traffic and user behavior
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Comply with legal obligations
🧊 How We Store and Protect Your Data
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Data is stored securely on encrypted servers located in the UK or EEA.
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We implement strict access controls, firewalls, and regular security audits.
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We retain personal data only as long as necessary for the purposes stated.
🍪 Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. These may include:
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Essential Cookies: Required for site functionality
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Analytics Cookies: Help us understand how visitors use our site
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Marketing Cookies: Used to deliver relevant ads
You can manage cookie preferences via our cookie banner or browser settings.
🤝 Third-Party Services
We may share data with trusted third parties who help us operate our website and services, such as:
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Website hosting providers
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Analytics platforms (e.g., Google Analytics)
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Email marketing tools
These providers are contractually obligated to protect your data and comply with UK GDPR.
👤 Your Rights Under UK GDPR
You have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Withdraw consent at any time
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Object to processing or request data portability
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Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at:
📧 sales@wrekinav.co.uk
📍 Wrekin AV, [www.wrekinav.co.uk]
Tel: 07379 580702
🔄 Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.